Privacy Policy

Last updated: 30 July 2026

NGIS (NewGen Industrial Services), based in Ellesmere Port, Cheshire, UK ("NGIS", "we", "us", "our"), is committed to protecting your privacy. This policy explains what personal data we collect through this website, how we use it, and your rights in relation to it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

NGIS is an industrial cleaning and support services contractor providing services including industrial housekeeping, shutdown cleaning support, confined space cleaning, waste build-up removal, industrial labour support, site preparation, and conveyor & process cleaning.

Contact: enquiries@ngis.uk | 07496 480795

What Personal Data We Collect

When you submit a form on this website (including our contact form or "Request a Quote" form), we may collect:

Your name
Company name
Email address
Phone number
Site or work location details
Details of the service you require and preferred dates
A description of your requirements
Photos you choose to upload (optional)

We do not sell any products or process online payments through this website, and we do not require you to create an account.

How We Collect Your Data

We only collect personal data that you provide to us directly, by filling in a form on this website or by contacting us via phone or email.

Why We Collect Your Data

We use the information you provide to:

Respond to your enquiry
Prepare and provide a quote for our services
Arrange and deliver the services you have requested
Keep records of our business communications

Legal Basis for Processing

We process your personal data on the basis of legitimate interest — to respond to business enquiries and provide the services you have requested — and, where applicable, your consent when you submit a form to us.

How Long We Keep Your Data

We retain personal data only for as long as necessary to respond to your enquiry, deliver any services agreed, and meet our legal and accounting obligations. Data relating to completed enquiries or jobs that do not proceed further is deleted or anonymised after a reasonable period.

Sharing Your Data

We do not sell or rent your personal data to third parties. Your data may be processed by trusted service providers who support the operation of this website (such as our website hosting and form-handling provider), solely for the purpose of enabling this site to function. We do not share your data with any other third party without your consent, unless required to do so by law.

This website may use essential cookies required for the site to function correctly, and may use basic analytics cookies to help us understand how visitors use the site. You can control or disable cookies through your browser settings at any time.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict how we use your data
Withdraw consent at any time, where consent is the basis for processing
Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled

To exercise any of these rights, contact us at enquiries@ngis.uk.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

NGIS (NewGen Industrial Services) Ellesmere Port, Cheshire, UK Email: enquiries@ngis.uk Phone: 07496 480795